Returns
&
Refunds Policy
Made-to-Order Products
All of our products are made to order, which means each item is created specifically for you once an order is placed.
Because of this, we do not accept returns or exchanges for reasons such as:
Change of mind
Ordering the wrong size
Personal preference
Buyer’s remorse
Please review product descriptions and size guides carefully before placing your order.
Damaged or Defective Items
If your order arrives damaged, defective, or with a printing error, we will gladly offer a replacement or refund.
To be eligible:
Contact us within 14 days of receiving your order
Include:
Your order number
A clear photo of the issue
Once the issue is verified, we will arrange a replacement or refund at no additional cost.
Incorrect Items
If you receive the wrong item (wrong product, size, or design), please contact us within 14 days of delivery with photos of the item received.
We will correct the issue as quickly as possible.
Lost or Delayed Orders
If your order appears to be lost in transit or significantly delayed, please contact us and we will work with the shipping carrier to investigate.
Please note:
Shipping delays caused by carriers or customs are outside of our control
Refunds for delayed shipments are assessed on a case-by-case basis
Refund Processing
Approved refunds will be issued to the original payment method.
Please allow:
5–10 business days for the refund to appear on your statement after processing
Refund timing may vary depending on your bank or payment provider.
Exchanges
We do not offer exchanges for size or color selections.
If you need a different item, please place a new order.
Address Errors
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an address error, additional shipping fees may apply to resend the item.
Contact Us
If you have any questions or issues with your order, please contact us at:
We’re here to help and will do our best to resolve any problems quickly and fairly.
